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Fundamentals of Q&A

How to ask great questions, answer them, and set up effective knowledge management.

Ask a question

Asking a great question is the first step towards getting it answered. To improve your chances of getting an answer, here are some tips: Search, research, ...

Fri, 27 Mar, 2020 at 6:45 PM

Answer a question

Here are a few tips on how to make your answer great: Pay it forward. Saying "thanks" is appreciated, but it doesn’t answer the question. Instea...

Fri, 27 Mar, 2020 at 6:47 PM

Use and manage tags

A tag is a word or phrase that describes the topic of the question and helps categorize your question with other, similar questions. Tags are a means of con...

Fri, 27 Mar, 2020 at 6:42 PM

Search existing content

Enter search terms in the search box that appears at the top of every page, and press Enter. If you need to refine and narrow your search, we offer a number...

Tue, 29 Oct, 2019 at 10:35 AM

Add reactions

In addition to voting, Reactions allow you to express your thanks and let your Team know that you need help. They're easy, fun, and give your community...

Fri, 27 Mar, 2020 at 6:50 PM

Accept answers for deactivated users

Normally, an answer to a question can only accepted by the asker. This is because while votes show how many people found an answer useful, acceptance is a s...

Tue, 24 Mar, 2020 at 10:25 AM