The Subject Matter Expert (SME) feature allows knowledgeable members of your Team to be easily recognized and acknowledged within your organization.

To assign a Subject Matter Expert, Team admins can click Tags on the left sidebar, then any specific tag. From a tag page, click on Manage subject matter experts.

A dialog will appear allowing you to add and remove team members:

All users can click Show all to see which team members are SMEs for a particular tag.

When a question is answered by an SME, it will be denoted by the following:

We believe it’s important to acknowledge those with special skills or knowledge in a particular topic. Subject matter experts are a wealth of knowledge, and there is so much to learn from them. Head on over to your Team, and start populating your tags with SMEs today!