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Manage Slack notifications

Modified on: Wed, 16 Oct, 2019 at 8:01 PM

Setting up notifications of your Team's activity in Slack is an essential part of growing and maintaining your knowledge repository. You can add Teams notifications to Slack channels and direct messages to keep up with question and answer activity in your Team. Click on the button to create a notification to get things going.

To start, select which types of activity you want to be notified about.

  • @mentions: be notified when you are added to the list of users to notify about a question.
  • Questions: be notified when there's a new question.
  • Answers: be notified when there's a new answer.
  • Accepted answers: be notified when there's a new accepted answer.
  • Edited questions: be notified when a question is edited.
  • Updated answers: be notified when an answer is updated.
  • Comments: be notified when a comment is added.

Once you've selected what you want to be notified about, tell us which format you'd like us to deliver the notification in.

  • Full: includes the complete title and body of the question or answer.
  • Short: a short snippet of the question or answer.
  • None: only shows the title of the question or answer.

The last thing we need to know is which tags you want to notified for. The default is All tags, but you can also specify specific sets of tags. For example, if your Design team has a #design channel in Slack, you can specify that any Questions tagged with css, html, design, etc. should trigger a notification in #design. Setting up notifications with specific sets of tags helps keep teams up to date with knowledge relevant to them, and reduces noise.

Once you're done, click Add to Slack, and you're all set. We encourage you to create as many notifications as needed to keep your Team informed and active in their favored communication tool.

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