Stack Overflow for Teams Billing Policy
In this article you'll find all the information you'll need to know about how much your Teams subscription will cost, how that can change, and how we handle charging.
Cost of Subscription
Stack Overflow for Teams Basic tier subscriptions start at $5 a month per user, billed on an annual basis. There is a monthly plan available as an alternative, which costs $6 a month per user.
Stack Overflow for Business starts at $12 a month per user, billed on an annual basis. There is only an annual payment option for Business tier.
30 Day Trial Period
We offer an automatic 30 day free trial of Stack Overflow for Teams when registering. For the first 30 days, you can add an unlimited amount users to your Team without entering your credit card information. Experiment as much as you need, and have your coworkers learn how to work with each other in your Team.
Once the 30 days have passed, you will need to enter a credit card to continue using your Team.
Adding and Removing Team Members
Teams may change in size for many reasons. We understand that this can happen unpredictably, so instead of needing to pay in advance expectation of the number of users you might need, we use a proration system for charging that adapts as your Team grows or shrinks.
If new members are added to a Team, we will add a balance to your account based on the amount of time remaining until the next billing date. This is scaled directly on how much time there was - a user added halfway into a billing period will only cost half the standard cost for that period, for example. If members are removed from a Team, their seats will remain available for other users until the next renewal date. In a monthly subscription, this balance will simply be added to the bill for the upcoming billing date. For an annual subscription, this balance will be charged separately at the end of the current month.
Credit Card Charge Frequency
We make charges to your credit card for your current statement balance on the following schedule:
If you’re on a month-to-month plan
On the monthly renewal date of your Team
If you’re on an annual plan
On the annual renewal date of your Team
On the last day of a month if there is an outstanding positive balance for additional users
Special Pricing Plans
We offer special discounts for educational or non-profit organizations and institutes that register Teams. We also periodically offer special promotions that may alter the cost of the subscription.
There are two ways to prove non-profit qualification of discounted pricing:
- 501(c) (3) non-profit organization documentation as designated by the Internal Revenue Service;
- OR Non-profit organization documentation recognized by the state, territory, commonwealth, or tribe in which it is located. The letter must be on official state government letterhead.
If you believe your organization qualifies for non-profit pricing, please reach out to us and supply the supporting documentation to begin the process.
If you are interested in educational pricing, please reach out to us for details.
Refund and Cancellation Policy
We do not issue refunds.
If you cancel a subscription, you will retain access to the Team until the end of your current subscription. Once the renewal date is reached, no renewal will occur and the Team will officially enter cancelled status.