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Modified on: Tue, 21 Apr, 2020 at 10:59 AM

Applies to: Basic Business Enterprise
⬢ Only Team Admins can utilize the features discussed in this solution.

Sometimes, you may need to remove a user's access to your Team. Perhaps you are part of a company where one of your coworkers transferred to a department where they no longer need access. Maybe you're part of a school system where you need to cycle in and out students each year as users graduate or gain admission. Whatever the case may be, we provide deactivation as a process to ensure you can cleanly remove a user's access to the Team when needed. 

To deactivate a user, an Admin of the Team can use the left hand navigation to head to 'Settings' -> 'Manage users'. While browsing the Active Tab of users, you can hover over their Role on the rightmost column to view the option to Deactivate User, as demonstrated below:

After confirming your decision to deactivate a user, the user will immediately be deactivated, removing their access to the Team instantly. A deactivated user is NOT a deleted user - they will suffer no changes to their non-Teams-related Stack Overflow account, and the Team itself will still track their existence. However, we keep track of deactivated users for a number of reasons:

  • It keeps track of the questions, answers, and comments posted by that user. Though they may not have access, their content will still be in the Team.
  • It prevents a new user with the same email as the deactivated account from rejoining the Team by any means.
  • It allows an Admin to reactivate the user at a later date, in the event that they need to regain access to the Team.

Deactivation is not a permanent action, and can be undone in the form of reactivation. This can be helpful if the deactivation was only a temporary need, or simply to undo a mistake was made in deactivation. When viewing the list of Deactivated users, you can hover over their deactivated status on the rightmost column to view the option to Reactivate User:

After confirming your decision to reactivate a user, the user will immediately return to being a normal member of the Team, and regain access. They will not have to re-register or receive a new invite, their access will be returned in the same fashion as when they last had access to the Team.

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